Privacy Policy

1. Introduction

emo87 operates the online betting and gaming platform accessible at https://emo87.cam (the "Platform"). As the data controller for personal information collected through the Platform, emo87 is committed to safeguarding the privacy of every individual who interacts with our services — whether as a registered Member or a casual visitor.

This Privacy Policy has been prepared in accordance with internationally recognized data protection principles and is intended to be straightforward and transparent. It covers the full lifecycle of your data — from the moment you first visit the Platform through to the point at which your data is securely deleted in line with our retention schedule.

This policy should be read alongside our Terms & Conditions, which form the broader contractual framework governing your use of the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a matter of data protection, this Privacy Policy shall prevail.

2. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, national identity number, email address, phone number, financial account details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" means emo87, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means a third party that processes Personal Data on behalf of emo87 under a data processing agreement, such as payment processors, KYC verification providers, and cloud infrastructure partners.
• "Member" means any individual who has registered a verified Account on the Platform.
• "KYC" (Know Your Customer) means the identity and age verification process required by emo87 prior to withdrawal processing.
• "Cookie" means a small text file placed on a user's device by the Platform for session management, analytics, or personalization purposes.

3. Data We Collect

emo87 collects Personal Data in the following categories, depending on how you interact with the Platform:

3.1 Registration and Account Data

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify you are 21 years of age or older)
• Residential address in Indonesia
• Email address
• Indonesian mobile phone number
• Username and hashed password (passwords are never stored in plain text)

3.2 Identity Verification (KYC) Data

• Copies of government-issued identity documents: Indonesian National Identity Card (KTP), Driving License (SIM), or Passport
• Proof of residential address (utility bill or bank statement dated within 3 months)
• Selfie or facial verification image, where required by our KYC process

3.3 Financial Data

• Bank account name, account number, and bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata)
• E-wallet account details (OVO, DANA, GoPay)
• Transaction history: deposit amounts, withdrawal requests, dates, and statuses
• Bonus credit and wagering activity records

3.4 Usage and Technical Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps and duration
• Pages visited, features used, betting and gaming activity logs
• Referral source (how you arrived at the Platform)

3.5 Communications Data

• Content of support chat transcripts and email correspondence with our customer service team
• Responsible gaming self-assessment responses and tool preferences

4. How We Collect Data

emo87 collects Personal Data through the following channels:

• Directly from you — when you complete the registration form, submit KYC documents, initiate a deposit or withdrawal, contact support, or respond to a responsible gaming self-assessment.
• Automatically — through cookies, server logs, and analytics tools when you visit or interact with the Platform. See Section 11 (Cookies & Tracking) for full details.
• From third-party KYC providers — emo87 uses accredited third-party identity verification services to cross-reference submitted documents against relevant databases. These providers operate under strict data processing agreements with emo87.
• From payment processors — transaction confirmation data and payment reference numbers are received from our banking and e-wallet integration partners to reconcile deposits and withdrawals.

5. Purpose of Processing

emo87 processes your Personal Data for the following specific purposes:

emo87 does not use Personal Data for automated decision-making that produces legal or similarly significant effects without human review. Any Account restriction or closure decision that materially affects a Member is reviewed by a qualified member of our compliance team.

6. Legal Basis for Processing

emo87 processes Personal Data on the following legal grounds:

• Contractual necessity — processing required to perform the Member agreement, including account management, transaction processing, and customer support.
• Legal obligation — processing required to comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and age verification obligations.
• Legitimate interests — processing necessary for fraud detection, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent — processing for direct marketing communications, where you have provided clear, affirmative consent. You may withdraw this consent at any time by contacting support as described in Section 16.

7. Data Sharing

emo87 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We share data only in the following limited circumstances:

7.1 Service Providers (Data Processors)

We engage carefully selected third-party service providers to assist in delivering the Platform. These include KYC identity verification providers, payment gateway and banking integration partners, cloud hosting and infrastructure providers, fraud detection and analytics vendors, and customer support platform operators. Each provider is bound by a written data processing agreement that restricts them to processing your data solely for the purposes we have specified and in accordance with this Privacy Policy.

7.2 Game Content Providers

Game studios integrated into the Platform — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe — may receive anonymized session and wager data for game integrity, audit, and RTP verification purposes. These providers do not receive personally identifiable information beyond a pseudonymous session token.

7.3 Legal and Regulatory Disclosure

emo87 may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where required by a valid legal order, subpoena, or applicable law. We will notify affected Members of such disclosures to the extent permitted by law.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of emo87's business, Personal Data held by emo87 may be transferred to the acquiring entity, subject to equivalent privacy protections. Affected Members will be notified via the email address associated with their Account prior to any such transfer.

8. International Data Transfers

emo87's primary data infrastructure is hosted in data centers located within or proximate to the Asia-Pacific region to minimize latency for Indonesian Members. In certain cases — particularly where third-party service providers operate globally — your Personal Data may be transferred to and processed in jurisdictions outside Indonesia.

Where such transfers occur, emo87 ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to apply data protection standards consistent with this Privacy Policy. By using the Platform, you acknowledge and consent to these international transfers as described herein.

9. Data Retention

emo87 retains Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Anonymized data that cannot be re-linked to any individual may be retained indefinitely for aggregate statistical analysis.

10. Data Security

emo87 applies industry-standard technical and organizational measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the Platform.
• Encryption at rest for sensitive data categories including KYC documents, financial account details, and identity records, stored in our secured database infrastructure.
• Access controls — internal access to Personal Data is restricted on a strict need-to-know basis. All staff with access to Member data undergo background checks and receive data protection training.
• Two-factor authentication (2FA) available for all Member Accounts, and mandatory for emo87 internal administrative systems.
• Regular security audits and penetration testing conducted by independent third-party security professionals.
• Incident response procedures — in the event of a confirmed data breach that poses a risk to Members, emo87 will notify affected individuals within a reasonable timeframe and take immediate steps to contain and remediate the breach.

While emo87 takes every reasonable precaution to secure your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your Account credentials and for reporting any suspected unauthorized access promptly.

11. Cookies & Tracking Technologies

emo87 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

11.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They manage your login session, remember your currency preference (IDR), maintain your betting slip state during a session, and protect against cross-site request forgery (CSRF). No personally identifiable information is stored in strictly necessary cookies beyond what is required for session integrity.

11.2 Analytics Cookies

emo87 uses first-party analytics tools to understand how Members navigate the Platform — which pages they visit most frequently, where they encounter friction in the deposit or withdrawal flow, and how long they engage with specific product sections. This data is collected in aggregate and pseudonymous form and is used exclusively to improve the user experience.

11.3 Preference Cookies

These cookies remember your Platform preferences such as language display, notification settings, and previously selected payment methods to streamline repeat visits. You may clear these cookies via your browser settings, though doing so may reset your preferences on subsequent visits.

11.4 Managing Cookies

You may adjust cookie settings through your browser's privacy controls at any time. Please note that disabling strictly necessary cookies will impair core Platform functionality, including the ability to log in or process transactions. Instructions for managing cookies in major browsers (Chrome, Firefox, Safari, Edge) are available through those browsers' respective help documentation.

12. Your Rights

As a data subject, you have the following rights in respect of your Personal Data held by emo87. To exercise any of these rights, please contact us using the details in Section 16.

• Right of Access — you may request a copy of the Personal Data emo87 holds about you, together with information about how it is processed.
• Right to Rectification — you may request correction of any inaccurate or incomplete Personal Data in your Account. For minor corrections (email address, phone number), you may update these directly in your Account settings.
• Right to Erasure — you may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal or regulatory retention obligations (see Section 9).
• Right to Restriction — you may request that emo87 restrict processing of your Personal Data in certain circumstances, such as while a dispute is being investigated.
• Right to Data Portability — you may request a machine-readable copy of the Personal Data you have provided to emo87 for the purpose of transferring it to another service.
• Right to Object — you may object to processing based on legitimate interests, including direct marketing. Objections to direct marketing will be honored immediately and unconditionally.
• Right to Withdraw Consent — where processing is based on your consent (e.g., promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

emo87 will respond to all verified data rights requests within thirty (30) calendar days. In cases of complexity or high volume, we may extend this period by a further thirty (30) days with written notice to the requester.

13. Minors

The emo87 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you are not permitted to register an Account or use any of the Services.

If emo87 discovers that Personal Data has been collected from an individual who is under 21 years of age, that Account will be immediately suspended and all associated data will be deleted in accordance with our retention procedures. Any Funds deposited by a verified minor will be returned to the originating payment source after deducting any applicable transaction costs imposed by the payment channel.

If you are a parent or guardian and believe your child has accessed the Platform and provided Personal Data, please contact us immediately at the address listed in Section 16 so we can take prompt action.

14. Third-Party Links

The emo87 Platform does not contain outbound links to external third-party websites as a matter of policy. However, game content delivered by integrated studios (Pragmatic Play, Evolution Gaming, and others) may contain imagery or branding referencing those providers' own platforms. emo87 is not responsible for the privacy practices of any third-party game studio or content provider, and we encourage you to review their respective privacy policies if you have concerns about how those entities handle data in connection with their game software.

15. Policy Amendments

emo87 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Where changes are material — meaning they affect the category of data collected, the purpose for which it is used, or your rights as a data subject — emo87 will provide at least fourteen (14) days' advance notice by publishing the revised policy on the Platform and, where practicable, notifying registered Members via the email address associated with their Account.

Minor clarifications or editorial corrections that do not affect the substance of the policy may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform following the effective date of any material amendment constitutes acceptance of the revised Privacy Policy.

16. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please contact the emo87 Data Privacy team. Our Indonesian-speaking support staff are available 24 hours a day, 7 days a week, including during Indonesian public holidays.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Request – [Your Registered Username]"
• Response Target: Within 2 business days for standard inquiries; within 30 days for formal data rights requests

When submitting a data rights request, please include your registered username, the email address associated with your Account, and a clear description of the specific right you wish to exercise. This will help us route and resolve your request as efficiently as possible.